Jumat, 03 Juni 2016

Customer Banking [ Fresh Graduates | Shift Basis | Nearby LRT ]


  • To provide excellent service thanks to the difference of the Bank via telephone interactions existing customers by providing customer service / transaction capacity and opportunities by generating interest and generate leads.
  • to identify cross-selling opportunities with existing clients with an objective to deepen customer relationships.
  • responsible for the company's building and deepening relationships with customers running efficiently process telephone banking.
  • responsible to meet the performance of individual standard (SOP) and the Department of targets and standards.
  • to provide customer feedback to the service manager supervisor / service.
  • To assist in decision making and to improve the image of the Bank.
  • To comply with the bank's policies and procedures available / guidelines.
  • To ensure the safety and security of the Bank and client assets are maintained.
  • SPM with 3 years of professional experience.
  • degree in any area of ​​at least 2 years experience.
  • new graduates / Master's Degree in a field are encouraged to apply.
  • Those with the call center or the service industry / sales are encouraged to apply (must complete 3 first requirement).
  • Ability to multitask, team player and still able to work independently.
  • Have good interpersonal skills, high energy, confidence and courteous.
  • Willing to work on the transfer, staggered hours, weekends and holidays.
  • Ability to work under pressure.
  • high command of English spoken and written.
  • Ability to speak in Mandarin and other Chinese dialects (Hokkien, Cantonese) is an asset.
  • should be web savvy and have strong PC skills.

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